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Category Archives: NLP News

15 Ways To Leverage Ai In Customer Service

Written on May 6, 2022 at 12:31 pm, by

Gone — or, mostly gone — are the days of calling a customer service line, using a dial-by-number, waiting on hold, then working through a chain of customer service agents to explain a problem and have it solved. Artificial intelligence is radically revolutionizing the way customer service works within different industries. More and more businesses  Continue Reading »